Privacy Policy

Effective Date: July 1st 2025

At Body Magic Day Spa, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII):
    Name, phone number, email address, birth date, billing address, and service preferences.
  • Booking & Appointment Data:
    Details of your service bookings, appointment history, and any special requests or notes.
  • Payment Information:
    We may collect limited payment details, though full payment processing is handled securely by our third-party provider.
  • Communication History:
    Records of inquiries, messages, and customer service interactions.
  • Technical Data:
    IP address, browser type, device information, and usage patterns via cookies (if applicable on our website).

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments
  • Send confirmations, reminders, and updates
  • Provide personalized services
  • Improve our website and services
  • Respond to your questions and requests
  • Send occasional marketing or promotional emails (you can opt out anytime)

3. How We Share Your Information

We do not sell your information. We may share your data with trusted third parties who assist us in:

  • Booking and appointment management (e.g., Acuity Scheduling)
  • Payment processing
  • Email communications and newsletters
  • Website hosting and analytics

These providers are required to keep your information secure and use it only for the services we request.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal and operational requirements)
  • Opt-out of marketing emails by clicking "unsubscribe" in our emails

To exercise any of these rights, please contact us at [insert email address].

6. Cookies & Tracking Technologies

If our website uses cookies, we do so to enhance your experience and analyze usage. You can set your browser to refuse some or all cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes will be posted on our website with a revised "Effective Date."

Contact Us

Opening Hours

Monday - Closed
Tuesday-Saturday 9:00am - 7:00pm
Sunday 10:00am - 5:00pm